The Student Grievance Redressal Committee (SGRC) and the Ombudsperson are mechanisms established in educational institutions to address student complaints and ensure a fair resolution.
Student Grievance Redressal Committee (SGRC)
The SGRC is constituted at the institutional level to handle grievances related to academic, administrative, or other student concerns.
Composition:
- Chairperson: Senior faculty member or Head of Institution
- Faculty Members: 2-3 senior faculty members
- Student Representative: A student representative (in some cases)
- Administrative Representative: A non-teaching staff member
Functions
- Receive, review, and resolve complaints related to academic issues, examination concerns, unfair treatment, infrastructure problems, etc.
- Ensure a transparent and unbiased resolution process.
- Forward unresolved cases to the Ombudsperson if necessary.
Ombudsperson
The Ombudsperson is an independent authority appointed at the university level (as per UGC/AICTE norms) to address grievances beyond the SGRC’s resolution.
Role & Responsibilities:
- Act as a neutral mediator between students and the institution.
- Address issues like unfair evaluation, harassment, fee-related concerns, and disciplinary actions.
- Provide recommendations for resolving disputes.
- Ensure institutions follow regulations regarding student rights.
Filing a Complaint:
- At the Institution Level: Students should first file their complaint with the SGRC.
- Escalation to Ombudsperson: If unsatisfied, they can approach the Ombudsperson (via online or offline submission, as per university guidelines).
- Special Facilities for Physical Education Training
Multi-sports complex for training sessions
Equipment for fitness assessments and sports performance testing
Practice sessions for sports like javelin, shot put, and long jump
Workshops on sports coaching and injury prevention
Recreational Activities
- Annual sports meet to promote participation and competition
- Inter-college sports tournaments
- Adventure sports programs for overall fitness